I am having trouble joining a meeting. What can I do? Print

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  • If you are required to enter a meeting password, check the meeting invitation you received or contact the host. If you are invited to the meeting and you have a WebEx account, you can just sign in to WebEx to join the meeting.

  • If the meeting space indicates that the meeting has ended or has not started, verify the meeting time. The meeting may have been scheduled for a different time zone.

  • If you are asked to sign in to your existing WebEx Meetings account and you have forgotten your password, select the “Forgot?” link and follow the instructions on the screen.

  • If the meeting window isnt loading, close your browser and try to join the meeting again. Be sure to accept or approve any alerts requiring your approval to install the WebEx meeting application, and turn off any pop-up blocker that could be preventing the WebEx meeting window from opening.

  • If your meeting window still doesnt load, close all browser windows, clear your browser cache, and then join the meeting again. 

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